Shipping policy

## Shipping Policy

Thank you for shopping at **Sunshine Crafts**! We strive to provide a smooth and transparent shipping experience. This Shipping Policy outlines our shipping practices, including processing times, shipping rates, delivery estimates, and other relevant information.  Please read this policy carefully before placing your order.

**Processing Time:**

Order processing typically takes **1-2** business days.  Processing includes verification, quality check, packaging, and shipment preparation.  Please note that processing time does *not* include shipping time.

*   Processing time may be longer during peak seasons, holidays, or promotional periods.  We will make every effort to communicate any delays.
*   Orders placed on weekends or holidays will be processed on the next business day.

**Shipping Rates:**

We offer various shipping options with rates calculated at checkout based on the following factors:

*   Destination
*   Weight of the package
*   Shipping method selected (e.g., Standard, Expedited)

You can view the available shipping options and their respective costs during the checkout process before completing your purchase.  We may offer free shipping on orders over $50.  Please check our website or promotional materials for current offers.

**Shipping Methods & Delivery Estimates:**

We utilize the following shipping carriers: **USPS, FedEx, and UPS**.

Delivery estimates are provided by the shipping carrier and are subject to change.  We are not responsible for delays caused by the carrier.  Typical delivery times are:

*   **Standard Shipping:** 5-7 business days
*   **Expedited Shipping:** 2-3 business days
*   **International Shipping:** 7-21 business days

*Please note these are estimates, and actual delivery times may vary.*

**Shipping Restrictions:**

We currently ship to **the United States and Canada**. We do not ship to **P.O. Boxes or APO/FPO addresses**. If you are unsure whether we ship to your location, please contact us before placing your order.

**Order Tracking:**

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.  You can use this tracking number to track the status of your shipment on the carrier's website.  You can also access tracking information through your account on our website (if applicable).

**Shipping Address:**

Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.  If you need to update your shipping address after placing an order, please contact us immediately.  Once an order has shipped, we are unable to make changes to the address.

**Lost or Damaged Packages:**

If your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a refund.  Please retain all packaging materials and any evidence of damage for claim purposes.

**International Shipping:**

For international orders, please be aware that you may be responsible for customs duties, taxes, and other import fees. These charges are determined by your local customs office and are not included in the shipping cost.  We are not responsible for any customs delays or additional fees.

**Contact Us:**

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

*   **sunshinecrafts@email.com**
*   **(555) 123-4567**

**Changes to this Policy:**

We reserve the right to modify this Shipping Policy at any time.  Any changes will be posted on this page.  Please check this page periodically for updates.

**Effective Date:** **October 26, 2023**